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Support

Help with your inspection workflow

Contact us

Email hello@inspectscribe.com. Include your app version, iPhone model, and what happened. Do not send passwords, payment details, or client report contents.

Working without a connection

Capture recordings and photos on your device. Cloud transcription, AI drafting, syncing, and report delivery require a connection. Check the app's saved and upload indicators before closing an inspection.

An upload or report is stuck

Reconnect and open InspectScribe. Check the upload queue and any error message, then retry. Keep the app and its local data installed while troubleshooting so unsynced inspection evidence remains available.

Reviewing a report

Compare each generated finding with your original notes and photos. Correct errors, approve every finding, and add your signature before generating the final report. AI drafts do not replace your inspection or professional judgment.

Account and privacy requests

Account deletion is available in the app's Settings under Delete Account. This action is permanent. For help accessing, correcting, exporting, or deleting your data, contact the email above.

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